The caste system in HE
Working in ‘professional services’ in a British university means that you will be persistently undermined by clueless academics who assume that they know more than you about everything simply because of their job title. Academics assume that anyone who is not an academic is inherently ignorant, and, even if you have a PhD, you will be repeatedly told that you have no expertise in your area by people who literally have no expertise in your area.