Nowadays I don’t think there are many private landlords dumb enough to not protect their tenant’s deposits since the law has been in place for well over a decade. However, just in case your landlord is as much of a slumlord as my previous one, I thought I would recant my experience of successfully doing a deposit reclaim. Especially because I found London Renters’ Union and Shelter to be utterly useless in terms of help and advice. (Although Shelter’s legal website is very useful and informative.) I discovered my deposit was not protected at the beginning of the coronavirus pandemic. I was living in a house-share and one of my flatmates was a zero-hours contract, minimum wage retail worker. When lockdown suddenly happened, she had enough money in the bank to pay her rent or to eat, not both. Since we had no way of knowing how long lockdown would last